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Privacy policy

Last updated: 30/10/2026

1. Data controller

The controller of personal data is:

  • MARIANI SRL
  • Registered office: Via della Lirica, 43 - 48121 Ravenna (RA), Italy
  • Operating address: Via Ponte Marino, 19 - 48121 Ravenna (RA), Italy
  • VAT number: 04249420375
  • Tax code: 01143050339
  • REA: RA-203620
  • Email: info@mariani-ravenna.it
  • Phone: +39 0544 215206

2. Types of data collected

We collect the following types of personal data:

  • Contact data: first name, last name, email, phone number, address
  • Browsing data: IP address, browser type, pages visited, date and time of access
  • Booking data: information about reservations and service requests
  • Cookies and similar technologies: as described in our cookie policy

3. Purposes of processing

Personal data is processed for the following purposes:

  • Managing reservations and providing the services requested
  • Communicating with customers about the services
  • Improving the website and the user experience
  • Analysing traffic and user preferences
  • Legal and tax obligations
  • Direct marketing (only with explicit consent)

4. Legal basis

Processing of personal data is based on:

  • Consent: for non-essential cookies and direct marketing
  • Contract: to carry out reservations and services
  • Legitimate interest: to improve the services and analyse the site
  • Legal obligation: for tax and accounting duties

5. How long data is kept

Personal data is kept for:

  • Booking data: 10 years (tax obligation)
  • Marketing data: until consent is withdrawn
  • Browsing data: 24 months at most
  • Cookies: as stated in the cookie policy

6. Sharing

Personal data is not disclosed to third parties, except:

  • Technical service providers (hosting, email) acting as processors
  • Competent authorities when the law requires it
  • Commercial partners only with explicit consent

7. Your rights

Under the GDPR you have the right to:

  • Access: obtain information about the data being processed
  • Rectification: correct inaccurate or incomplete data
  • Erasure: ask for the data to be deleted
  • Restriction: limit processing in certain cases
  • Portability: receive the data in a structured format
  • Objection: object to processing on legitimate grounds
  • Withdrawal of consent: withdraw consent at any time

To exercise these rights, email us at info@mariani-ravenna.it

8. Security

We use appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Alteration, disclosure, or destruction
  • Accidental loss

9. International transfers

Personal data is processed mainly in Italy. Any transfer to a third country takes place only with safeguards that meet the GDPR.

10. Changes to this policy

This privacy policy may be updated from time to time. Material changes will be communicated on the website or by email.

11. Contact

For any question about this privacy policy, or to exercise your rights, contact us:

12. Supervisory authority

You may lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali):

  • Website: www.gpdp.it
  • Email: garante@gpdp.it
  • Phone: +39 06 696771